List of hospitals with english guiding service

1. International Medical Center-Beijing   

Address: S111 Beijing Lufthsansa Center, No.50 Liangmaqiao Road, Chaoyang District, Beijing

2. Beijing Puhua International Hospital

Address: No. 12 Tian Tan Nan Li, Dongcheng District, Beijing

3. Beijing Puhua International Clinic

Address: No. 54, North Wusheng Road, Chaoyang District, Beijing

4. Beijing United Family Healthcare

Address: No. 2, Jiangtai Road, Chaoyang District, Beijing

5. Beijing United Family Health & Wellness Center - Jianguomen

Address: B1/F, St. Regis Hotel 21 Jianguomenwai Avenue, Chaoyang District, Beijing

6. Beijing United Family Liangma Clinic

Address: No. 27 Clubhouse, Building 1, No. 19 Dongfang East Road, Chaoyang District, Beijing

7. United Family Shunyi Clinic Beijing

Address: No. 818 Pinnacle Plaza, Tian Zhu, Shunyi District, Beijing

8. International SOS Beijing Clinic

Address: Suite 105, Wing 1, Kunsha Building No 16 Xinyuanli, Chaoyang District, Beijing

9. Beijing Chaowai Parkway Health Medical Center

Address: 1 / F, Wantong Center, No. 6A Chaowai Avenue, Chaoyang District, Beijing

10. Beijing OASIS International Hospital

Address: NO.9 Jiuxianqiao North Road, Chaoyang District, Beijing

11. Beijing Taijitang Traditional Chinese Medicine Hospital

Address: 102A Block A, Xirongge Building, 138 Zhanghua Road, Haidian District, Beijing

Hotlines

1. Complaint Hotlines

Price complaint: 12358

Urban management complaint: 96310

Electricity complaint: 12398

Water service complaint: 96116

Food and drug complaint: 12331

Environmental complaint: 12369

Travel complaint: 12301

Safety production complaint: 12350

Disciplinary inspection and supervision complaint: 12388

Reporting Center for Illegal and Harmful Online Information: 67196565

Safety production complaint (regarding fireworks and firecrackers): 12350

Air quality consultation hotline: 66172849

Children's service hotline of Beijing Women's Federation: 16806161

Elevator safety complaint (Beijing Municipal Market Regulation Administration): 12365

2. Hotlines Concerning Social Insurance and Provident Fund

Customer service hotline concerning social insurance: 12333

Service hotline concerning social security cards: 96102

Universal helpline: 12345 (12345 is a "magical" phone number which you can dial for almost all the big and small issues you encounter in Beijing! In addition to consulting, you can also make complaints via this number.)

3. Taxi-booking Hotlines

Beijing Taxi: 96106/96103/96109

Didi 400-000-0999

Kuaidi Car-hailing: 400-000-2666

eHi Car Rental: 400-888-6608

Shenzhou Car Rental: 400-616-6666

4. Ticket Reservation Hotlines for Trains and Airplanes

Train ticket hotline: 95105105 (train tickets can also be purchased via 12306.cn)

Air China: 010-95583

China Eastern Airlines: 010-95530

China Southern Airlines: 010-95539

Hainan Airlines: 010-95339

5. Police/Emergency/Report Hotlines

Fire: 119

First Aid: 120

Emergency: 110

Traffic accident: 122

Anti-corruption reporting hotline of CPC Central Commission for Discipline Inspection/Beijing Commission for Discipline Inspection: (010) 12388

6. Hotlines Concerning Child Education

Beijing Municipal Education Commission: 66074354

Xicheng District Education Commission: 66201155/66200806

Dongcheng District Education Commission: 87022177

Chaoyang District Education Commission: 85851085

Haidian District Education Commission: 88487306

Shunyi District Education Commission: 69444324

Fangshan District Education Commission: 89359568

Daxing District Education Commission: 69243338

Mentougou District Education Commission: 69842564

Fengtai District Education Commission: 63811971

Huairou District Education Commission: 69624340

Shijingshan District Education Commission: 68872844

Miyun District Education Commission: 69041752

Yanqing District Education Commission: 69143122

Tongzhou District Education Commission: 69546339

Changping District Education Commission: 69742570

7. Rights Protection and Complaints

Consumer complaint hotline: 12315

Chaoyang District: 84912315

Haidian District: 62612315

Dongcheng District: 64012315

Xicheng District: 66512315

Fengtai District: 63712315

Shijingshan District: 88912315

Tongzhou District: 69512315

Daxing District: 60212315

Shunyi District: 89412315

Changping District: 80112315

Pinggu District: 69912315

Miyun District: 89012315

Huairou District: 69612315

Yanqing District: 61112315

Fangshan District: 69312315

Mentougou District: 69812315

8. Coach Stations

Long-distance Bus Ticket System: 4006008080

China International Passenger Transport Center: 64451513

Lianhuachi Coach Station: 63464027

Muxiyuan Coach Station: 67267149

Bawangfen Coach Station: 67740320

Lize Coach Station: 63403408

Dongzhimen Coach Station: 64673094

Zhaogongkou Coach Station: 67229491

Huairou Coach Station: 69644337

Tianqiao Coach Station: 63183451

Hetan Coach Station: 69842714

Xizhimen Coach Stationl: 62173556

Liuliqiao Passenger Transport Hub: 83831716

Coach Station of Beijing South Railway Station: 63034307

Xinfadi Coach Station: 83726246

Beijiao Coach Station: 82846760

Daxing Coach Station: 61251414

Beijing Tongzhou Coach Station: 69542313

Sihui Coach Station: 65574804

Yongdingmen Coach Station: 63034307

9. Flight Service Inquiry Hotlines

24/7 customer services (local call): 010-96158

Beijing Capital Airport's service hotline: 010-96158

Airport complaint hotline: 010-96158

Airport bus hotline: 010-64594375/76

10. Parking Reservation Hotlines

No. 1 Parking Lot of Beijing Capital Airport: 010-64540814

No. 2 Parking Lot of Beijing Capital Airport: 010-64595535

No. 3 Parking Lot of Beijing Capital Airport: 010-64558552

11. Hotlines of Airport Taxi Dispatch Stations

Terminal 1 and Terminal 2 of Beijing Capital Airport: 010-64596539

Terminal 3 of Beijing Capital Airport: 64559992 

Airport metro service hotline (reservation telephone number for accessibility services): 010-68345678

12. Hotlines Concerning Processing of Temporary Boarding Certificates

Terminal 1 of Beijing Capital Airport: 010-64597459

Terminal 2 of Beijing Capital Airport: 010-64597459

Terminal 3 of Beijing Capital Airport: 010-64530015

13. Hotlines of Medical Emergency Stations

Terminal 1 of Beijing Capital Airport: 010-64540999

Terminal 2 of Beijing Capital Airport: 010-64591919

Terminal 3 of Beijing Capital Airport: 010-64530120

Service Hotline for Verification of Civil Aviation Electronic Tickets: 4008158888

Customs Consulting Service Hotline: 010-12360

14. Customer Service Hotlines of Express Delivery Services

SF Express: 95338

Shentong: 95543/4008895543

YTO: 95554021/69777888

Yunda: 95546/400-821-6789

EMS: 11183

‎China Post (for parcels): 11185

Deppon: 95353

ZTO: 95311

JD.com: 4006-033-600

TTK Express: 4001-888-888

Best Express: 400-956-5656

ZJS Express: 400-6789-000

Quanfeng Express: 400-100-0001

China Railway Express: 95572

‎China Postal Express and Logistics: 11185

China Post (for mails): 11185 

15. Customer Service Hotlines of Banks and Insurance Services

Bank of Beijing: 95526

Bank of China: 95566

Agricultural Bank of China: 95599

China Construction Bank: 95533

ICBC: 95588

China Merchants Bank: 95555

China CITIC Bank: 95558

Bank of Communications: 95559

SPD Bank: 95528

China Everbright Bank: 95595

China Minsheng Bank: 95568

Huaxia Bank: 95577

Ping An Insurance: 95511

PICC: 95518

China Life: 95519

CPIC: 95500

NCI: 95567

Alipay: 95188 

16. Hotlines of Food Delivery Services

Ele.me: 1010-5757

Pizza Hut: 4008-123-123

KFC: 400-882-3823

McDonald's: 400-851-7517

Dicos: 400-630-9907

Papa John's: 400-810-7272

Yoshinoya: 400-819-7197

Zhen Kung Fu: 400-692-7927

17. Inquiry Hotlines for Settlement and Residence Permits

Beijing Public Security Bureau: 85225050

Dongcheng Branch: 84081114

Xicheng Branch: 83995110

Chaoyang Branch: 85953400

Haidian Branch: 82519110

Fengtai Branch: 63811993

Shijingshan Branch: 68873814

Mentougou Branch: 69842494

Huairou Branch: 69622201

Changping Branch: 69746110

Tongzhou Branch: 69542623

Shunyi Branch: 69440212

Daxing Branch: 69243071

Fangshan Branch: 81389110

Pinggu Branch: 69962608

Yanqing Branch: 81198020

Miyun Branch: 69045456

Branch in Beijing Economic and Technological Development Area: 67881416

Traffic regulations in China

(Ⅰ) Common sense about the safety of road traffic

The meaning of the traffic signal:

1. When the green light is on, vehicles and pedestrians are allowed to pass;

2. When the red light is on, vehicles and pedestrians are not allowed to pass;

3. When the yellow light is on, vehicles and pedestrians are not allowed to pass, but vehicles that have to drive beyond the stop line and pedestrians who have walked into the pedestrian crossing can continue to pass;

4. When the yellow light flashes, vehicles, and pedestrians should not pass the roads unless safety is confirmed.

Pedestrians must comply with the following regulations:

1. Walk in the sidewalk or by side if the sidewalk is not designed;

2. Cross the roadway through the pedestrian crossing;

3. Do not cross or lean on the crossing barrier;

4. Do not climb on, chase, or forcibly stop the traveling vehicle, or throw articles to any vehicle;

5. When passing through the road by rows, at most 2 people are allowed in each row. The children's queue must travel on the sidewalk.

Passengers must comply with the following regulations:

1. Please wait for the trolley bus or bus at the platforms or designated locations. Do not get on before the bus stops stably;

2. Do not call a taxi on the roadway;

3. It is not allowed to carry flammable, explosive or other dangerous materials when taking the bus, trolley bus, taxi, and long-distance bus;

4. When the motorized vehicle is in motion, do not lean any part of the body out of, or jump down the vehicle;

5. When riding the freight motor vehicle, do not stand up, or sit on the carriage block.

When driving bicycles or tricycles, please comply with the following regulations:

1. Slow down, look backward and stretch your hands to give signs before turning. Do not turn around suddenly;

2. When passing through steep slopes, or crossing more than four motor vehicle lanes, or if the brake fails on the way, it needs to get off the vehicle and push the vehicle through;

3. Do not leave both hands off the handlebar, climb other vehicles or hold things in your hands when riding;

4. Do not tow or be towed by other vehicles;

5. Do not ride in parallel, chase each other or tortuously race;

6. Do not ride the tricycles in parallel;

7. People under the age of 16 are not allowed to drive an animal cart on the road;

8. Children under the age of 12 are not allowed to ride bicycles or tricycles or push and pull rickshaws on the road.

(Ⅱ) Common sense about the safety of water traffic

1. Do not take unlicensed ships;

2. Do not take ships other than passenger ships or passenger ferries;

3. Do not take overloaded ships or ships mixed with freight and people;

4. Do not take ships of adventure;

5. Pay attention to the following aspects when taking ships collectively:

Follow the lead and guidance of the teachers

Get on and off the ships queuing up

And do not quarrel and fight noisily or walk about

Obey the commands of the staff on the ship, and maintain the order on board.

(Ⅲ) Common sense about the safety of railway traffic

Pedestrians and vehicles should pay attention to the following aspects when passing the railway crossing:

1. Pedestrians and vehicles at railway crossings, pedestrian crossings, and flat crossings should immediately retreat to the places that are more than 2 meters away from the railway rails when seeing or hearing a train coming, It is strictly forbidden to stay on the railway or to rush over the railway;

2. Vehicles and pedestrians passing the railway crossings must follow the instructions of the guards and safety managers of the crossings;

3. When the crossing railing (railing port) is closed, the sounder issues alarms, the red light of the crossing is on, or the crossing guards indicate that the train is about to pass, then the vehicles and pedestrians are strictly forbidden from passing by, and must stop outside the stop line; if the stopping line is not designed, the vehicles and pedestrians should park and stop at the places that are 5 meters away from the outermost rail (the railing port or alarm should be located here), should not affect the closing of the railings (the railing port), and should not hit, squeeze through or climb over the railing (the railing port);

4. For the railway crossing with signals, when two red lights flash alternately or the red light is constantly on, it means that the train is about to pass, and vehicles and pedestrians are prohibited from passing;

5. When the red light is off and the white light is on, it indicates that the crossing is open, allowing vehicles and pedestrians to pass;

6. When the red light and the white light of the crossing are off at the same time, vehicles and pedestrians should stop watching, and should not pass unless safety is confirmed;

7. When passing through unmanned crossings with crossing signals or pedestrian crossings, vehicles and pedestrians must stop watching, to confirm that no train is about to pass at both directions;

It is strictly forbidden from walking on the railway subgrade, enjoying the cool, or sitting or laying on the rails. It is strictly forbidden to stay, wander, cross or pick up items on the railway inside or outside the station;

It is strictly forbidden to climb on, squeeze through, or jump down the train, or take the train without tickets. Pedestrians are strictly forbidden to pass any railway bridge or railway tunnel.

(Ⅳ) The common sense of civilization

Five "do" when crossing the roads:

1. Walk on the sidewalks or by side if the sidewalk is not designed;

2. Follow the commands of the signal lights and pay attention to traveling vehicles when crossing the roads, and pass the roads through pedestrian crossings, pedestrian bridges or tunnels;

3. Stop when the red light is on and pass when the green light is on at the intersections controlled by traffic lights;

4. Preschool children must cross the roads with their guardians;

5. People of advanced ages must be accompanied by others when crossing the roads.

Five "do not" when crossing the roads:

1. Do not try to take a "shortcut" and jaywalk;

2. Do not walk in front or at the back of a vehicle rashly when passing through the road, or sit, stay, and play in the roadways;

3. Do not squeeze through, cross over, or lean on the pedestrian guardrails or road isolators, or climb on or forcibly stop traveling vehicles;

4. Do not ride skateboards, roller skates, etc. on the road;

5. Do not walk into elevated roads, highways or other roads that prohibit pedestrians from entering.

(Ⅴ) The common sense of civilized cycling

Ten "do" when cycling:

1. Understand the performance of the vehicle, and make sure the vehicle's brakes and bells are complete and effective;

2. Acquaint with and comply with the road traffic regulations;

3. Hang up the vehicle's license plates and carry the driving license all the time;

4. Drive through in order, instead of leaving your own lanes or occupying others' lanes;

5. Drive within the prescribed non-motor vehicle lanes;

6. Concentrate on cycling, without wearing headphones or earplugs to listen to recordings and broadcasting;

7. Slow down, look backward and stretch your hands to give signs before turning;

8. Park the vehicles as required;

9. Obey the commands of traffic polices, and follow the management;

10. Stop behind the stop line of the intersection in turn when the red light is on.

Ten "do not" when cycling:

1. Do not run the red light or push the vehicle or detour bypass the road running the red light;

2. Do not leave both hands off the handlebar, climb other vehicles or hold things in your hands when driving;

3. Do not ride people on downtown or urban roads;

4. Do not ride on motorways or sidewalks;

5. Do not learn to ride on operating lanes;

6. Do not ride after drinking, shoulder-to-shoulder, chasing each other, twisting and racing, or turning suddenly;

7. Do not tow or be towed by other vehicles;

8. Do not install power units on bicycles or tricycles without authorization;

9. Do not violate the provisions of loading when riding on the roads;

10. Do not ride bicycles on lanes for children under twelve years old.

How do foreigners take beijing subway

Beijing is the first city in China that has opened the subway. On January 15, 1971, the first line of the Beijing Subway was officially opened.

According to the city's overall planning and comprehensive transportation planning, the Beijing Urban Rail Transit 2020 network will consist of 30 lines, with a total length of 1,177 kilometers. In the future, the network will expand to 35 lines, with a total length of 1,524 kilometers. It is predicted that by 2021, Beijing's public transport will account for 60% of the motorized travel, and rail transit will account for 62% of the public transport.

The starting and terminal trains of different lines of the Beijing Subway operate at different times. Please pay attention to the specific line you want to take. From May to October every year, the operating time of some subway lines will be lengthened on Friday and Saturday.

Passengers can purchase one-way tickets or electronic commuter tickers, or use the civil One-Card-Through or the municipal One-Card-Through to take the Beijing Subway at the subway station's manual service windows or ticket vending machines.

Passengers can also use mobile payment APPs or download Yitongxing APP, to take the subway through scanning the QR codes by your mobile phones.

In order to protect the safety of you and others, all passengers should receive the security inspection at the entrance of each station. Please put all the luggage and bags you carry into the security inspection equipment and cooperate with the security personnel to fulfill the inspection.

Click here to download the map of the Beijing subway lines: Beijing subway