Shanghai Free Trade Zone 9 years on / Reform and Innovation

Cross-border e-commerce platform boosts Pudong international trade |  Updated:2022-11-07

With the help of the Shanghai Cross-border E-commerce Public Service Platform, the import and export volume of cross-border e-commerce enterprises in the Pudong New Area exceeded 50 billion yuan ($6.88 billion) in the first three quarters of 2022. The amount is expected to exceed 100 billion yuan by 2024. 


The monitoring center of the Shanghai Cross-border E-commerce Public Service Platform [Photo/Pudong commerce bureau]

The platform, the first of its kind in China, was put into use in 2013 in the China (Shanghai) Pilot Free Trade Zone after Shanghai was approved to be one of China's first pilot cities for cross-border trade e-commerce services in 2012. It is able to handle more than 30 million deals per day and provide services for over 20,000 enterprises. 

Both enterprises and authorities have access to the platform's "one-stop, all-process" services. Market entities involved in e-commerce, payment and logistics can deal with transactions such as online clearance, business consulting and data exchange on the platform. Government sectors in charge of customs, tax and foreign affairs can also share information through the platform. 

To deal with the imbalance between supply and demand parties, the platform built a sub-platform where about 200 enterprises share more than 300 products. Since the beginning of this year, the sub-platform has been visited more than 100,000 times and provided services for over 1,000 enterprises, helping achieve efficient and precise resource allocation between different market entities and maintain a stable supply chain for cross-border e-commerce. 


A screenshot of the sub-platform of the Shanghai Cross-border E-commerce Public Service Platform [Photo/Pudong commerce bureau]

Based on its advantages in handling large amounts of data, the platform can help banks and payment institutions to verify the authenticity of cross-border e-commerce trade and help sellers deal with fund settlement. As of now, it has provided services for more than 200,000 small and medium-sized cross-border e-commerce sellers. 

The platform is also available for the newly-approved cross-border e-commerce comprehensive pilot area and has customized functions based on local demands. 

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