How can I prove that I have not been to any epidemic-stricken region or country in the past 14 days?

govt.chinadaily.com.cn | Updated: Mar 16, 2020

Have you been to any epidemic-stricken region or country in the past 14 days?

With the work resumption in various parts of the country, more and more people are returning to work and the flow of people is increasing. After returning to work, have you ever been asked about your whereabouts in the past 14 days? How can you prove that you have not been to any epidemic-stricken region or country?

In order to help you prove your itinerary, improve the efficiency of itinerary inspections at enterprises, communities, transportation departments and other agencies, and speed up work resumption, the State Council has launched a mini app called telecommunication data based travel itinerary card, along with the China Academy of Information and Communications Technology (CAICT), China Telecom, China Unicom, and China Mobile. The big data of three telecommunications operators can provide itinerary inquiry services for 1.6 billion mobile phone users across the country. It supports one-click inquiry of the countries (regions) and domestic cities (stay for more than 4 hours) you have visited in the last 14 days.

User Guide

Step 1

Enter your phone number, verification code, and click the "Agree and authorize the operator to retrieve the information about the places you have visited in the last 14 days", and then click "Inquiry".

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If you have been to Hubei in the past 14 days,you will get a red card.

If you have been to any epidemic-stricken country (region) in the past 14 days,you will get a yellow card.

If you have not been to the above destinations,you willget a green card.

(The process will be updated in real time)

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Tips

Is the "itinerary card" accessible to everyone?

As long as you have a mobile phone, and you are a user of any of the three operators, China Telecom, China Unicom, or China Mobile, you can use this service. Users who just opened a new account can use the service after 14 days.

When can I use an "itinerary card"?

The "itinerary card" is used to help returnees prove the regions they have visited in the past 14 days. Employers and community management departments can use it to check the itinerary of their workers.

Does the "itinerary card" only show the place where you registered your phone number?

Of course not. The "itinerary card" can display information about the countries (regions) and cities (any stays of more than 4 hours) which users have visited in the past 14 days.

Have a question, please call our customer services 

If you cannot open the webpage or receive the verification code, or there is any problem, please feel free to call the customer service hotline: 10000 (China Telecom); 10086 (China Mobile); 10010 (China Unicom).

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No ID card number, no home address and other personal information will be collected when you use the itinerary card. It is simpler and safer to use and fully protects user privacy.

Source: The China Academy of Information and Communications Technology