Ricoh recognised by Gartner in its first 2024 Magic Quadrant for Document Management

In today's rapidly evolving workplace, effective document management and process automation have become core components for competitive differentiation. Globally, businesses are facing unprecedented challenges: managing increasing volumes of digital and physical documents, ensuring regulatory compliance including protecting sensitive information, all whilst maintaining operational efficiency.

Gartner defines the Document Management market as the capabilities required of a provider to deliver the tools and practices used to capture, store, process and access documents and content in support of personal, team and enterprise needs. Ricoh is one of 15 companies positioned within this Magic Quadrant.

The Ricoh Process Automation suite of own IP configurable solutions enables the company to support customers around the world in making their people's time more productive and accelerating revenue realization. This is achieved through automating document-heavy processes, expediting repetitive tasks, streamlining business complexity, and enabling a digital workplace experience.

Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd., says: "In a global market where businesses are seeking to create their customers' experience, optimizing operational efficiency, effective document management and process automation solutions are more critical than ever. We believe this recognition from Gartner underscores the effectiveness of our offerings in solving the diverse business challenges facing our customers.