To give full play to its advantages in information technology, Tianjin promotes the application of information technology to the people's livelihood and public services. "Internet + medical care", "Internet + community management", and other applications have freed citizens from many unnecessary errands.

With the advancement in health informatization, a unified community health service system has basically been established in the city. Pilot programs such as the two-way referral of medical associations and remote medical consultations have been launched to benefit patients. Time-saving medical services, such as online appointments and time-slot-based consultations, have been explored.

Remarkable progress has been made in education informatization. The education network in the metropolitan area has achieved full coverage, effectively supporting the construction and sharing of education resources in the city.

The cultural resources sharing project was also comprehensively promoted and the construction of public electronic reading rooms was launched. There are 5,022 network points at all levels, covering the entire city. New smart city applications are cropping up one after another in Tianjin.

Intelligent terminal APPs, such as smart transportation, smart social security, and provident fund, make it convenient for citizens to acquire relevant information. Tianjin Smart Travel Interactive Terminal and WeChat Account offer timely services and effective interactions for tourists.

The government affairs have been further informatized. A unified E-government service platform has been established in the city. The establishment of the first E-government 10G backbone optical network in China realizes the interconnection of networks at different levels: the central government, the city, and the districts. On Tianjin E-government network, there are already 100 key business systems, together with unified information exchange platforms.

Information sharing and business collaboration have become a reality across departments in various fields. Tianjin will comprehensively promote the in-depth application of information technology to urban management, operations and services. As outlined in Tianjin Smart City Special Action Plan, by 2020, a smart application system will be established in Tianjin to benefit all citizens. 

Throughout the rural and urban areas, a digital service system will be set up to offer public services, such as health care, social security, education and culture, and environmental  protection, hence the integrated services in the city. A public platform for E-government will be created so that all the government procedures can be handled online, and the networks of the city, districts, towns and townships, villages and communities can be interconnected.