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Huzhou ranks high nationwide in taxpayer satisfaction level

chinadaily.com.cn | Updated: Jan 6, 2021

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A taxpayer from Huzhou is instructed to pay taxes online. [Photo/WeChat account:huzhoufabu]

Huzhou in East China's Zhejiang province ranked first among prefecture-level cities in China in terms of taxpayers' satisfaction level, a recent nationwide survey showed.

"Tax payment is so easy, as it can be done online in just 3 minutes," read a post on WeChat, a popular social media platform, by Chen Yanqing, an accountant at Huzhou Champion Device Technology Co Ltd. 

Chen's post exemplifies the city's congenial tax services.

In 2020, a total of 13.45 million online applications related to taxes have been accepted by local tax authorities, up 74 percent year-on-year, official data shows. The "non-contact" service mode has become the most popular choice for the city's taxpayers.

In addition, the city has started to pilot the trans-regional handling of tax-related service items online in May last year. To date, nearly 19,000 such applications have been dealt with in Huzhou.

Special windows for social security services have also been set up at 78 rural commercial bank outlets across the city.